Privacy
Privacy Policy
Spontificant is operated by High Wire Development LLC ("High Wire," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Spontificant mobile application, related websites, and services (collectively, the "Service").
Please review this policy carefully. If you do not agree with it, please do not use the Service.
1. Information We Collect
Information you provide
Depending on how you use Spontificant, we may collect:
- Account information, such as your email address when provided through Apple or Google sign-in.
- Reminder content you create, including reminder titles, reminder messages, schedules, active windows, quiet hours, and related settings.
- Support communications, including any information you choose to include when contacting us.
Information collected automatically
We may collect limited technical and operational information, including:
- Authentication and session information needed to keep you signed in.
- Security audit information, such as hashed IP-derived values, sign-in events, provider type, and non-personal diagnostic details.
- Subscription entitlement information, such as whether your account has an active premium subscription, the product identifier, renewal status, and expiration date.
- Device or app information that may be included in session records or support/debugging workflows.
Local device data
Spontificant is local-first. Reminder content, schedules, settings, and notification plans are stored on your device by default. For free users, reminder content does not sync to our servers.
If you use premium sync, your reminder content, schedules, settings, and related sync metadata may be stored on our servers so they can be synced across your devices.
Notifications
Spontificant uses local notifications generated on your device. In version 1, we do not send reminder content through Apple Push Notification service or Firebase Cloud Messaging.
2. How We Use Information
We use information to:
- Provide, operate, maintain, and improve Spontificant.
- Create and manage your account.
- Save and sync your reminders and settings if you use premium sync.
- Process and verify subscriptions and entitlements.
- Authenticate users and protect accounts from misuse.
- Provide customer support.
- Debug, secure, and monitor the Service.
- Comply with legal obligations and enforce our Terms of Service.
3. Third-Party Services
We use third-party service providers to operate Spontificant. These providers may process information on our behalf, subject to their own terms and privacy practices.
- Apple: Used for Apple sign-in, App Store purchases, and subscription management.
- Google: Used for Google sign-in and Google Play purchases.
- Subscription-billing processor: We use a third-party subscription-billing processor to manage entitlements and purchases. We share an internal account identifier, your email address, and (if provided) your display name with this processor so it can manage subscriptions and support customer requests. We do not share nudge titles or nudge message text with this processor.
- AWS: Used for hosting server-side services.
- Supabase: Used as a managed PostgreSQL database host.
We do not sell your personal information.
4. Subscriptions and Purchases
Purchases and subscriptions are processed by Apple or Google, depending on your device and store. We do not receive or store your full payment card details. We may receive subscription status and entitlement information from the app stores, our subscription-billing processor, or both.
Deleting your Spontificant account does not automatically cancel an active App Store or Google Play subscription. You must cancel subscriptions through the applicable app store account settings.
5. Data Retention
We keep information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Current retention practices include:
- Short-lived authentication challenges are deleted after expiration.
- Expired or revoked sessions are retained for a limited period and then deleted.
- Security audit logs are retained for up to 90 days.
- Deleted sync records and sync deduplication records are retained temporarily to support reliable syncing and then deleted.
- Account data is deleted when you complete account deletion, except limited non-personal security audit records that may remain temporarily.
Local data stored on your device may remain until you delete it in the app, delete your account where applicable, clear app data, or uninstall the app.
6. Account Deletion
You may request account deletion from within the app. When your account is deleted, we delete your account record and associated server-side data, including synced reminders, synced messages, synced settings, sessions, identity links, and subscription entitlement snapshots, subject to limited retention for security audit records.
Account deletion may also trigger best-effort deletion or revocation steps with Apple and our subscription-billing processor where applicable. These steps do not cancel store subscriptions.
For more information, see our Account Deletion and Support page.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information. For example, authentication tokens are stored securely, refresh tokens are stored as hashes where applicable, Apple refresh tokens are encrypted, and reminder sync requires authenticated access.
No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
8. Children
Spontificant is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
9. Your Choices
You may:
- Use Spontificant without premium sync, in which case reminder content remains local to your device.
- Edit or delete reminders in the app.
- Disable notifications through your device settings or app settings.
- Delete your account in the app.
- Cancel subscriptions through Apple App Store or Google Play account settings.
- Contact us with privacy questions or requests.
10. International Users
High Wire Development LLC is based in the United States. If you use the Service from outside the United States, your information may be processed in the United States and other locations where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by law, such as by updating the effective date, posting notice in the app, or using other reasonable means.
12. Contact Us
High Wire Development LLC
Email: admin@spontificant.com